Last Updated: April 14, 2017
Information We Collect About You
In order to provide services on our Site, we may require you to provide certain personal information to us. Common items may include, but are not limited to, your name, address, email address, phone number, employment information, social security number, credit card or payment information, background check information, rental application information, or other information we request from you or that is required by law. Some of the information we collect can identify you while other information does not. We may collect and store any personal information you enter on our Site or provide to us in some other manner, including personal information you include when submitting requests for additional information about our products or services. This includes identifying information, such as your name, address, contact information, and intentions to acquire goods and services. We also collect autonomous, non-personally identifiable information through the Site, including the Internet Protocol (IP) address(es) from which you access the Site and information about the nature of your use of the Site.
When you access and use the Site, we automatically collect some information, through certain web technologies such as “cookies,” regarding your computer usage and store it in log files. This information includes your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, language, the content of any undeleted cookies that your browser previously accepted from us, the referring Site address, click stream data, the length of your visit, the number of times your accessed the Site, the pages your accessed, and other similar information. We use this unidentifiable information to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We also utilize third party vendors, including Google, to show our advertisements on the Internet. Additional information about cookies and the other technologies we use to collect information is provided below.
When you use certain features of the Site, in particular our mobile applications we may receive, store and process different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Site). If you access the Site through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details. We collect statistical information about how users, collectively use the Services. This type of aggregate data enables us to figure out how users are using the Services or how the Services are delivered. As part of this information, we may provide aggregate information to our partners about how our users, customers, third party vendors use the Services or benefit from the Services.
The information you provide, including, without limitation, your profile information, search criteria, user name, email, and address, may be used to facilitate and provide the services for you and transactions within the Services. This may include, without limitation, sharing your personal information with potential landlords, agents, hotel providers, or property managers, as applicable to your request for Services; and if you are a Provider, we may also share your personal information (such as name, listing address, etc.) to potential customers or clients in connection with the Services.
By providing information to us, you are representing that you are authorized to disclose such information in the manner and for the purposes being disclosed. You agree to indemnify and hold us, and its affiliates, officers, directors, agents, partners and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the information you disclose to us.
YOUR INFORMATION MAY BE MAINTAINED ON AND TRANSFERRED TO COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, WE TRANSFER PERSONAL INFORMATION TO THE UNITED STATES AND PROCESSES IT THERE. YOUR USE OF THE SERVICES AND YOUR SUBMISSION OF SUCH INFORMATION EACH REPRESENTS YOUR AGREEMENT TO THAT TRANSFER.
How We Use Information We Collect About You
By providing your information to us and the Site in the manner described above, you are agreeing to allow us to utilize such information to:
- conduct research and analysis about your use of, or interest in, our products, services, or content offered through the Site;
- improve the delivery of our products and services;
- provide you with customer support and respond to inquiries;
- communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services or events that may be of interest to you either from us, our affiliates or other third parties;
- develop and display content and advertising tailored to your interests on our Site and other sites;
- to prevent, detect, and investigate potentially prohibited or illegal activities, and enforce our Terms of Service;
- to provide other services or products described when we collect the information; and
- as otherwise may be required to manage our business.
Sharing Your Information
We may aggregate and create non-personal information we collect under any of the circumstances described above by excluding information that makes the data personally identifiable to you. We may share this aggregated and non-personal information with third parties and our affiliates in relation to our marketing efforts, Site improvement and enrich our products and services. We reserve the right to share aggregated and non-personal information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.
We consider protection of your personal information a high priority. We use industry standard security methods such as firewalls, encryption and system access controls. Unfortunately, there is no perfect security when using the internet and we do not guarantee that our Site is impenetrable or invulnerable to hackers or other security breaches.
Technologies We Use to Collect Information About You
When you visit the Site, we place a text file called a “cookie” in the browser directory of your computer’s hard drive to facilitate access to our Site and to personalize your online experience. A cookie is a small piece of information that a Site can store on your web browser and later retrieve. Cookies contain non-personally identifiable information about the user and only identify the user’s computer. You can most likely set your browser’s options not to accept cookies, but this may prevent you from accessing all of the features of the Site.
Cookies enable the Site to recognize the information you have consented to give us and help us determine what portions of the Site are most appropriate for your needs. While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a "Do Not Track" signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for Airbnb services on third party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.
We also work with third-party companies, including Google, that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our Site and your interaction with our advertising and other communications. If you would like more information about this practice or to opt out of having your information used by these companies, please visit http://www.networkadvertising.org/managing/opt_out.asp or http://www.google.com/privacy/ads/.
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Our Contact Information
National Corporate Housing, Inc.
8400 E. Crescent Pkwy Ste 300
Greenwood Village, CO 80111
© 2017 National Corporate Housing, Inc.